Media and Publicity Our radiator covers are featured on many TV shows, magazines, newspapers and websites. Recent publicity includes:
Featured on CityTV's Cityline:
CityTV's Cityline, Original Air Date July 23, 2009 Highly sought Interior Designer Karen Kayne raves about how easy it is to order a radiator cover from Fichman Furniture Cityline Website
Featured in Chatelaine Magazine November Issue, 2010: Fichman Furniture's Radiator Covers featured in Tracy Moore's home renovation page 71, 72. Chatelaine Magazine, November 2010
Fichman Furniture Founder Erran Fichman (2009 Young Entrepreneur of the Year Nominee, BDC) operates some of the high-tech machinery used at Fichman Furniture to manufacture Custom Radiator Covers. Photo Credit:Tyler Anderson/National Post. Financial Post, November 5, 2010
Featured on CityTV's Cityline: CityTV's Cityline, Original Air Date Sept 2, 2010 Tracy Moore chooses Fichman Furniture's Wooden Radiator Covers for her home reno. In this episode she describes her Kitchen Renovation. Cityline Website
CityTV's Cityline, Original Air Date December 23, 2010 Tracy and Sharon explore colour and design including the radiator cover in Tracy's new baby girl's room. Cityline Website
Featured in the September/October 2010 issue of Old House Interiors: Old House Interiors September/October 2010 Issue "Old House Heating Made Pretty" Page 62
Featured on This Old House: This Old House Website The Hardware Aisle Secret Source: Affordable Radiator Covers
Featured on HGTV's Divine Design with Candice Olson: Divine Design Website Patricia and Manny's Living Room Episode 1403 on HGTV Episode 174 on the W Network
Mission Statement
To offer finely crafted custom radiator covers that are simply unsurpassed in quality, design, service and turnaround.
Vision
From the radiator covers we create to the service we provide; High quality results are the core philosophy of our business.
About Our Radiator Covers
All of our radiator covers are designed around a philosophy of offering the best possible quality and value to our customers. We offer a variety of radiator cover models to suit your personal style and the architectural flair of your home. When selecting your radiator cover, you can first choose the model that you prefer and then the screen pattern that will fill the open panels and finally the paint color. We recommend selecting a paint color for the radiator cover that will match the baseboard and other millwork in the room.
Our radiator covers are all made locally by our highly skilled craftsmen and cabinetmakers using materials that are either made in the United States or Canada. We pride ourselves in using only premium quality materials that are sourced from our domestic USA/Canada suppliers and manufacturers to support our local communities and economies. The metal screens we use in our radiator covers are premium quality American made, USA origin steel (largely from recycled sources). Our paints have been painstakingly tested and compared to others to ensure that it meets our standards and will provide years of service to you. Not only will our paint withstand the rigors of daily life, it feels silky to the touch.
Our radiator covers are designed with you and your lifestyle in mind; Easy to order, Easy to own.
About Our Methods of Work
We constantly study our work and pursue the mastery of our trade. Many methods of our work are highly manual and skill based. We pride ourselves in knowing that we make everything we deliver to our clients and that there is a bit of our soul in every piece we create.
As a testament of our commitment to quality, we always use the best machinery available for the task. Sometimes that means the latest computerized equipment but some of our favorite tools are reconditioned antiques from a time when woodworking was a core part of developing our country and economy. Most of these old machines were made of a very heavy grade of cast iron in Canada or the United States. Weighing at least double of what a competitive modern machine would weigh, the older machines are more steady, durable and vibration free. A steady and vibration free machine is essential to obtaining cuts that are more accurate, precise and chip-free. An antique saw combined with a new blade humbles any modern rival.
We constantly seek to further our work and reputation to the point of national recognition as innovators and masters of our trade. We would like to set an example of what it means to commit one's life to something and contribute to making the world a better place. Our shop is registered with the Ministry of Training, Colleges and Universities to be able to train the next generation of cabinetmakers.
Payments
We accept three forms of payment:
Credit Cards, Direct Bank Debits, and PayPal are the fastest way to order. All of our online payments are handled by PayPal. PayPal is the most trusted worldwide leader in online payments. If you would like to place your order over the phone, we can take the order and then email you an invoice. We start your radiator cover immediately after receiving your payment.
Checks/Cheques, Money Orders, Bank Drafts through the mail or in person. Mail or drop off your payment in person. Unfortunately, we must wait for these forms of payment to clear before starting your order. For faster service, pay by cash or credit card. Payments should be mailed to our Canadian Office to expedite processing of your order.
Cash. We accept cash in person only - please do not send cash in the mail. Orders paid in cash are started immediately.
Shipping and Sales Tax
Our covers are shipped by UPS with ground service (usually 2-5 business day service). Larger orders are sometimes shipped by freight with 2-3 business day service to ensure prompter service and better rates to you. Sometimes the boxes are bulky and on occassion the driver may need help to unload them. Depending on your location, the driver may only be willing to drop the box at your front door (please contact us for more details).
When your order ships, we email you shipping information including the shipping carrier and tracking number and website so you can track the package during shipping.
Our covers are made in New York State, of materials that are made in Canada or the United States.
Orders shipped within New York State are subject to 8.75% sales tax.
Orders shipped to Canadian addresses are first shipped from our Holland, NY location to our Canadian distribution center so that you are not charged any import/brokerage or taxes beyond 13% HST at the time of purchase. The items are then shipped as a domestic shipment to you from the distribution center.
To addresses in Canada and the United States, shipping costs are based on Length of the radiator cover and the quantity ordered. Local pickup is available at no charge from our manufacturing facility in Holland, New York. Shipping will max out at $150 and will be waived if you order 5 or more covers.
Less than 40" long
$30.00
More than 40" long up to 60"
$45.00
Over 60" long
$55.00
Order 5 or more covers
Free Shipping
From time to time, packages do get damaged. We will replace any damaged parts at no cost to you, however you must notify us within 14 days of receipt of the damaged shipment by filling out a "Shipping Damage Claim Form" and submitting it to us with photos of the damaged parts. We only replace the parts that are damaged, so be sure to keep any parts that are not damaged.
Commitment to Environment and the Economy
Environment
Fichman Furniture is committed to doing our part to ensure that our operations are as environmentally conscious and sustainable as possible. Our goal is to achieve total customer satisfaction while minimizing the exploitation of our natural resources.
The MDF board we use is made entirely from disregarded wood chips, shavings, and sawdust that would otherwise be burned or end up in a landfill. Our manufacturer's entire product line uses these waste products as well as manufacturing from residual wood which allows for more than 95% of the tree to be used.
The mills are certified to the Composite Panel Association's Environmentally Preferred Product Standard, Phase I Compliant to CARB ATCM 93120, produce Forest Stewardship Council Certified MDF panels, and their products qualify for up to six LEED points under the USGBC leadership in Energy and Environmental Design System.
The finishes we use are also environmentally conscious. They are formulated with no HAPs solvents, have an ultra low formaldehyde formulation, and low VOC, all while offering exceptional durability and resistance to extreme moisture and heat. Our primer is a no HAPs solvent, meets E1 standards for formaldehyde release and has super moisture resistance.
We work closely with suppliers in the Great Lakes Region to minimize our carbon footprint related to transportation and shipping.
Economy
Fichman Furniture is commited to supporting our domestic economy and engaging in business practices that are fair to our customers, suppliers and competitors. All of our suppliers and manufacturing operations are sourced and take place in Canada or the United States. Support of our local economy and our neighbors will ensure a strong and sustainable economic relationship in our communities and families.
Warranty and Satisfaction
Warranty:
All of our products are guaranteed against defects in materials and workmanship for a period of one year from the date of pickup or delivery. All shipments are insured. If there is a problem with your radiator covers on delivery (missing or damaged parts), please notify us immediately. We will get the issue resolved right away and after the damages are verified by the courier (usually within one week), we will then ship you replacement parts at no cost to you. Be sure to keep all undamaged parts. To start the claim process, please fill out our "Shipping Damage Claim Form" and send it back to us within 14 days of receipt.
Satisfaction Guarantee:
If you are not happy with your cover for any reason other than failure to measure or order properly, simply ship it back to us in the original packing materials within 10 days from date of delivery to you in the same condition it was received and we will gladly accept the return and issue a full refund less shipping costs.
Legal
By accessing this website you agree to properly install all radiator covers in your home in a manner that is safe and abides by all local codes. Some radiator covers may need to be installed in your home so that they do not pose a tip hazard. Please check with a local contractor if you are unsure if you should do this or unsure of the manner to do so.
Our radiator covers are designed to be safe with water/boiler based radiator systems. Please check with the manufacturer of your heating system to ensure that it is safe to cover your radiators with a radiator cover that is made of wood and metal.
Our radiator covers are not designed to cover any other heating systems, or air conditioning units.
All contents of this website including but not limited to user experience, touch and feel, colors, logos, text, photos, diagrams, codes, scripts, pricing, and design are the property of Fichman Furniture and may not be reproduced without written consent. Our designs, look and the feel of our cabinetry are all trade marks of Fichman Furniture and may not be reproduced or imitated without written consent.
Privacy Policy
We respect your privacy and are committed to protecting it. This privacy policy explains our policies and practices regarding customer information, including why we collect customer information and how we use it. You can always contact us to access your customer information or if you have any questions or concerns about our privacy policy.
Why and How We Use Customer Information: To establish, maintain and improve our customer relationship with you; To fulfil our obligations to you directly through our employees or through our business partners whose privacy policy is compatible with ours (for example to arrange pickup and delivery of cabinets to your home or office or other services relating to your order with us.) In such a case, our partner is only given information that is necessary to fulfil their responsibility and to meet any legal obligations. Outside of these specific circumstances, we will never share, sell or trade any customer information with any person or entity whatsoever.
Please remember that we cannot control your Facebook profile, your privacy settings or what information you post on our Fan Page if you choose to do so. If you send us or provide us with photos or comments and feedback about our work, we may post your photos to our website or Facebook fan page.
Financial Information that you share with PayPal in order to make your purchase is held solely by PayPal on their industry standard secure site. We do not handle any financial information on your behalf at any point during online transactions. PayPal is the most trusted and is the worldwide leader in online payments.
Mailing Address
Fichman Furniture LLC
430 N Main Street
Holland, NY 14080
USA
